Tuesday, September 8, 2009

Assignment #1

Mintzberg's roles - Articles

2 comments:

  1. Article 1:

    http://cityroom.blogs.nytimes.com/2009/08/13/honoring-an-emergency-managers-legacy/?scp=2&sq=manager&st=cse

    Carmin G. Novis: Honoring an Emergency Manager’s Legacy 8/13/09
    Role: Interpersonal- Figurehead, Leader, Liaison

    Novis is recognized as a pioneering emergency manager who served New York in the 1960’s, many of the strategies and tactics he developed are currently used in the modern day Office of Emergency Management. Prior to Novis, there was no system in place for handling emergency issues and other civil concerns or hazards. He was appointed as the board’s first director in 1961 and served until 1975. Novis created the foundation and provided the tools necessary to get the program running.

    A good quote from the text,
    “Under Mr. Novis, the Emergency Control Board founded a community action program that enabled volunteers to help the city in actual or potential disasters, as well as provide security at street fairs, conventions and large gatherings. The board also helped organize auxiliary police officers and auxiliary firefighters, who came from all kinds of occupations and backgrounds and assisted with parades, sporting events, blizzards and searches for lost children.”

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  2. Article 2:

    http://bits.blogs.nytimes.com/2009/07/23/amazon-chief-says-erasing-orwell-books-was-stupid/?scp=8&sq=recall&st=cse

    Bezos: Amazon Chief Says Erasing Orwell Books Was ‘Stupid’ 7/23/09
    Role: Decisional Roles- Disturbance Handler

    Amazon was criticized for deleting books off of customer Kindle readers after they discovered they had sold unauthorized edtions of the George Orwell novel 1984. Amazon’s chief executive Jeffery P. Bezos responded publicy,

    “This is an apology for the way we previously handled illegally sold copies of ‘1984′ and other novels on Kindle. Our ’solution’ to the problem was stupid, thoughtless and painfully out of line with our principles. It is wholly self-inflicted, and we deserve the criticism we’ve received. We will use the scar tissue from this painful mistake to help make better decisions going forward, ones that match our mission.”

    The statement was made after shares decrease about 8 percent the day after the incident occurred.

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